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Refund policy

Refund Policy

Last updated: 7 November 2026

We want you to love what you buy. If you don't, we'll make it right.

Eligibility: Items must be unused, in original packaging, with tags intact. Initiate within 7 days of delivery.

Non-refundable: Innerwear, customised items, and items marked "final sale".

How to start: Email support@yourstore.com with your order ID and reason. We'll arrange a free reverse pickup within 48 hours.

Refund timeline:

Damaged/wrong item: Photo proof within 24 hours of delivery → instant replacement or refund, no questions asked.

Contact: support@yourstore.com

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